Workflows

Approve routine requests automatically. Escalate the ones that matter.

Set rules on platform, value, quantity and customer status. Low-risk requests go straight through; everything else follows the sign-off route you define, and approvers can sign off by replying to an email.

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app.k3ys.co / workflows

Workflow rules · Retail partners

IFPlatform is Steam · value under £500Auto-approve
IFQuantity over 1,000 keysOps manager
IFCustomer status is NewFinance → Ops
IFRequest value over £10,000Director sign-off
Sample rules · every sign-off step is audited
The problem

Approvals stuck in inboxes cost you sales

When every request needs a person, the queue grows and the risky requests get the same attention as the routine ones.

Waiting on a reply

Requests sit in someone's inbox while partners chase and SLAs slip past.

Every request treated the same

A 20-key top-up and a 20,000-key order go through the same manual check.

Who signed this off?

Approvals given in chat or email leave no reliable record when someone asks later.

How it works

Rules decide, people focus on exceptions

1

Request arrives

From the portal, the API or a partner.

2

Rules evaluate

Platform, value, quantity and customer status are checked.

3

Approve or route

Auto-approve, or send through the sign-off steps you set.

4

Keys delivered

Fulfilled from the pool, with every step recorded.

Inside Workflows

Your approval policy, enforced every time

Configurable workflows give you control without turning every request into a meeting.

Rule-based auto-approval

Let requests that meet your criteria go straight through, with no one needing to click approve.

Manual sign-off routes

Send higher-risk requests through the sign-off steps you define, based on platform, value, quantity and customer status.

Approve by email reply

Alaska can monitor a mailbox so approvers simply reply to an email. Encryption ensures only the right people can approve.

SLA visibility

See open requests and breached SLAs on your dashboard, so nothing waits silently.

Audited sign-off

Every sign-off step is logged, giving you a complete record of who approved what.

Security & compliance

Pairs with limits

Combine workflows with company limits for a hard ceiling on exposure.

Limits
A great key management solution.

“Alaska lets us securely manage, distribute and audit keys internally and externally across all platforms. Working with the K3YS team has allowed us to work smarter, streamline internal processes and facilitate demand for our product.”

Natalie Cooke
Operations Director · SEGA Europe Limited
Questions

Workflows, answered

Something else on your mind? Ask us in a demo or email alaska@k3ys.co.

Can approvers sign off without logging in?

Yes. Alaska can connect to your email provider and monitor a mailbox, so approvers reply to an email and the request is approved in Alaska. Encryption ensures approvals can only be made by the appropriate personnel.

What can a workflow rule be based on?

Platform, request value, quantity and customer status, among others. Requests that meet your rules can be auto-approved; the rest go through manual sign-off.

Get in touch

See workflows in action

Book a walkthrough and we'll show you how workflows would work with the way your team already manages keys.

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